Carrefour informs that it is still in contact with the family of Mr. João Alberto Silveira Freitas, who was a victim on November 19th at the supermarket in Passo D'Areia, a neighborhood in the city of Porto Alegre. From the very first moment, the company got in touch with Mr. João Batista, João Alberto's father, to offer support to the family in this moment of irredeemable pain. On November 21st, the CEO of Grupo Carrefour Brasil, Noël Prioux, called Mr. João Batista directly to reinforce that the company would spare no effort in helping the family. On Wednesday, the 25th, Carrefour spoke with Mr. João Alberto's wife, Mrs. Milena Borges, who directed the contact to her lawyer.
While the negotiations with the family's lawyers continue to advance, Carrefour will offer two immediate support measures for the family's assessment:
1. Emergency help to Mr. João Alberto's family, as a way to guarantee support during this time of hardship.
2. A social worker to provide psychological support to the widow, Mrs. Milena Borges, the eldest daughter, Thaís, and the ex-wife of Mr. João Alberto, with whom he had three children.
Another important point is that, as a starting point for the radical transformation of its security model, the company is in the process of hiring people to internalize the security of the Passo D'Areia store within a week, next Friday, 4th of December. The other two stores of the network in the city of Porto Alegre are already being prepared to receive this process as well.
Carrefour understands that only listening to and learning from people and organizations committed to fighting racism can effectively contribute to changing structural racism in society. Therefore, the External Committee for Free Expression on Diversity and Inclusion was created. Soon, a channel will be opened, via the Committee, to expand actions and dialogue with other organizations in the country, which will contribute so that what happened in Porto Alegre does not ever happen again.
Carrefour knows that nothing will bring Mr. João Alberto's life back, but it hopes to be able to help the family in this moment of irreparable pain. And it continues to move forward to implement measures that will help contribute to the fight against racial discrimination in Brazil.