Contact Us

We want to hear from you.

For questions about our public commitment/plan:

SAC: 3004.2222
Monday to Sunday: 8am to 9pm
Site: carrefour.com.br/atendimento
E-mail: [email protected]

For complaints about discrimination or racism:

Ethical Connection: 0800.772.2975
Monday to Saturday: 8am to 8pm
Site: conexaoeticacarrefour.com.br
E-mail: [email protected]

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#Let'sNotForget

On the night of November 19, 2020, João Alberto Silveira Freitas was killed on the premises of our store in Passo D'Areia, in Porto Alegre/RS, in an act that does not represent and is not consistent with Carrefour's values.

On this website, we reinforce the actions we are taking in view of this fact and the commitments made to society and to our body of more than 100,000 employees throughout Brazil. With the objective of continuing to evolve as a company and contributing to the fight against structural racism in Brazil.

Grupo Carrefour Brasil completes all agreements with João Alberto Freitas' family members and advances in internal commitments and with society.